SudoStacks Support

How can we help?

Find StorePulse documentation, report a bug, request a feature, ask a private question, or discuss a custom WordPress plugin project.

Choose the right place to start

Use documentation for common questions, GitHub for public technical issues, and email for private matters.

01

Documentation

Review installation instructions, health checks, product requirements, and frequently asked questions.

View Documentation →
02

Report a Bug

Found a reproducible issue in StorePulse? Open a public GitHub issue with technical details.

Open GitHub Issues →

Get help through the right channel

Choosing the right support channel helps provide the clearest context and keeps public and private issues separate.

Documentation and self-help

Start here for installation, usage, compatibility, and common StorePulse questions.

  • Installation instructions
  • Store health-check explanations
  • System requirements
  • Frequently asked questions
Browse Documentation

GitHub issue tracking

Use GitHub for public bug reports, reproducible technical problems, and feature requests.

  • Public bug reports
  • Feature suggestions
  • Reproducible technical issues
  • Development discussion
Open GitHub Issues

Private email support

Use email when your question includes private store details or should not be posted publicly.

  • Private support questions
  • Account or business information
  • Security-related communication
  • Custom development discussions
Email SudoStacks

Include the details needed to investigate

A complete report makes it easier to understand the issue and reduces unnecessary follow-up questions.

WordPress version Include the version currently installed.
WooCommerce version Include the active WooCommerce version.
StorePulse version Confirm which plugin release you are using.
Steps to reproduce Explain exactly what you did before the issue.
Expected result Describe what you expected to happen.
Actual result Describe what happened instead.
Error messages Copy any relevant error text accurately.
Screenshots Include screenshots when they help explain.

Reporting a security issue

Do not post security vulnerabilities publicly. Send the details privately by email so the issue can be reviewed responsibly.

Report Privately

Common support questions

Select a question below to view the answer.

Yes. StorePulse Free includes essential store health checks, manual scans, a health score, and links to relevant WooCommerce admin pages.

No. StorePulse Free performs read-only scans. It does not automatically edit products, inventory, orders, reviews, or settings.

StorePulse Free performs its scans locally inside your WordPress installation and does not send scan data to SudoStacks servers.

StorePulse is designed to use WooCommerce order APIs rather than directly querying legacy order database tables.

A future Pro edition may include scheduled scans, automated reports, historical tracking, additional checks, and one-click fixes.

Yes. General product suggestions can be posted through GitHub Issues. Business-specific plugin requests can be submitted through the services page.

Yes. Use the custom development request form to describe your workflow, requirements, budget, and preferred timeline.

Still need help?

Review the documentation, open a public GitHub issue, or contact SudoStacks privately when your question includes confidential details.